This English version is provided for convenience. In case of discrepancy, the French version prevails.
This policy explains which personal data we process when you visit this website or send us a booking request, why we do so, and what your rights are.
It is drawn up in accordance with Cameroonian Law No. 2024/017 of 23 December 2024 on the protection of personal data, Law No. 2010/012 of 21 December 2010 on cybersecurity and cybercrime and, for visitors residing in the European Union, Regulation (EU) 2016/679 (GDPR).
Data controller
The family-run restaurant “Seoul Restaurant Coréen”, Next to LGM, Rue Chococho, Douala, Cameroon. For any question about the website itself, you can also reach its publisher, Mr Daeryuk LEE, through the restaurant.
- Phone and WhatsApp: +237 6 99 21 13 00
Booking requests
When you use the booking form, you provide: your name, phone number, preferred date and time, number of guests, table type and, if you wish, a message.
This information is formatted directly in your browser: it is neither sent to our servers nor stored by the website. It only reaches us when you choose to send the prepared message in WhatsApp.
Purpose: to process and confirm your booking and to welcome you. Legal basis: steps taken at your request prior to entering into a contract.
If you mention an allergy or dietary requirement, this health-related information is used solely to prepare your meal safely, with your explicit consent, which you may withdraw at any time.
Messages sent via WhatsApp pass through WhatsApp’s service (Meta group), which acts as a separate controller for its own service under its own privacy policy: https://www.whatsapp.com/legal/privacy-policy. If you prefer not to use WhatsApp, you can book by phone.
Visiting the website
Like any website, our host Cloudflare, Inc. processes technical connection data (IP address, browser type, pages visited, date and time) to keep the website secure and available. Legal basis: our legitimate interest in protecting the website. Host’s policy: https://www.cloudflare.com/privacypolicy/.
Recipients and transfers
Your data is intended solely for the restaurant team. It is never sold or used for advertising.
Our technical providers (Cloudflare for hosting; WhatsApp/Meta for messaging; Google if you display the map) may process data outside Cameroon, notably in the United States and the European Union, under the contractual safeguards they offer.
Retention periods
- Booking requests and related messages: they remain in the restaurant’s WhatsApp for as long as needed to manage your booking and any future visits. We regularly delete conversations that are no longer needed and, in any case, as soon as you ask us to.
- Allergy information: kept only with your booking message, used solely to prepare your meal, and deleted on request.
- Host’s technical logs: for a limited period under Cloudflare’s policy.
Security
The website is served over HTTPS only, protected by strict security headers, and holds no customer database.
Your rights
You have the right to access, rectify, erase, object to and restrict the processing of your data, and to withdraw your consent at any time. To exercise these rights, contact us by phone, WhatsApp or post at the restaurant’s address. We will reply within one month at most.
You may also lodge a complaint with the personal data protection authority established by Law No. 2024/017 and, if you reside in the European Union, with your national supervisory authority.
Changes
This policy may be updated. The date of the latest update is shown at the top of this page.